How long will it take for my web site to be designed?

Our process begins with rich communication and discovery with you. From there, we refine all the best ideas, strategy and tactics into the project plan. Then we guide you seamlessly through the project development phase on through the project launch and follow up.?

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Will my website design be" Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

How to choose which web company to design my website?

There are thousands of web design companies - most advertise on the Internet trying to persuade you to place your website design in their hands. Which web company should you choose? What knowledge should your web design company have? Lots of questions come to mind but overall you can sum every thing up with the following: Trust, Experience, Good Taste, Portofolio & Existing Clients.

I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.
 
If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask iWorks Media to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present.
 
If you have purchase a CMS then you will have an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news

Am I tied into iWorks Media for any site maintenance or updates I wish to do once my website is designed?

No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
Click here to read more about our website maintenance services...............

Will everyone see my web site the same?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

Can you provide all our web design and hosting services?

Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Click here to read more about our web design and hosting services...............

Do you guarantee that my site will always be available?

No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.?

Do you use Flash animation in your website design?

Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
 
Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information
Read about animation in your website design..............?

Can I see how many visitors I've had to my website?

Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

Can I have an e-commerce system for my website?

Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers' payments to be "cleared on line" we can interface to organisations like Worldpay, Protex or whichever third party you wish to use. Read more about ecommerce website design services.

When can I update my website content?

If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you. Our charges are very reasonable..

Is there any training provided with the Content Management System - CMS?

The Content Management Systems really are very easy to use and do have explanatory notes and video training included where necessary. We run through the administration screens with you when we design the site for you - however if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have

What if I do not like the design?

If you do not like the design which we have created for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements until you are completely happy with.

When do you start working on my graphic design project?

We will start working on your project as soon as we receive your request and payment.?

How long does it take before I can see my samples?

Your samples will be presented to you normally within 3 business days after we receive your payment, according to the package you choose.

Do you have rush services?

Yes, you may select from our graphic design package and indicate how fast you  need your new design. There will be an additional charge depending on the time frame you are requring to receive your new graphic design.

How can I see my graphic design samples?

After we have completed your design/designs we will upload them in our project maganement software for you and provide you a link so that you can view the samples.

How many changes may I ask for my graphic design?

Unlimited changes can be applied to your chosen graphic design, until you are 100% satisfied.

What kind of graphic design services do you provide?

Our graphic design services are varied and comprehensive.  We provide logo design, brochure design, illustrations, graphics for web sites, direct mail design, marketing, stationery – including business card, letterhead, envelope, mailing label, and presentation folder design, and any other printing your business may require.

What is the client's involvement in the design process?

We encourage the client to send in any samples, color combinations/swatches, and ideas they may have when completing our graphic design questionnaire.  During the design process, the client is asked to approve certain milestones before work continues.  At the conclusion of a project, the client may request the artwork in various formats.

How do I check on the progress of my job during the design process?

The client is kept abreast of the progress of their job through our project management tool approval process.  We present the project to the client at certain stages, or milestones, and wait for approval before we continue work.  We find that this process keeps the client involved and prevents any breakdowns in communication.

Who owns the rights of the created graphic design?

All the rights of the Artwork and Logos we create for our customers belong to our customers.

What if I do not like the graphic design?

If you do not like the graphic design which we have created for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your online project management software for you to view. We would not like to think that you are not happy with the final design. Our aim is to design for you a design specific to your requirements until you are completely happy with your project.

When do you start working on my logo project?

After you have selected a logo package from our choices availabe and when your initial payment has been received.

How long does it take before I can see my samples?

Your samples will be presented to you normally with 3 business days after we receive your payment, according to the package you choose.

Do you have rush services?

Yes, you may select from our logo design packages and indicate how fast you  need your new logo. There will be an additional charge depending on the time frame you are requring to receive your new logo.

How can I see my logo design samples?

After we have completed your design/designs we will upload them in our project maganement software for you and provide you a link so that you can view the samples.

How many changes may I ask for my logo design?

Unlimited changes can be applied to your chosen logo design, until you are 100% satisfied.

What if I have my own idea for the logo design?

You can indicate your ideas on our logo questionnaire which is presented to you have you have purchased a logo pacage.

Can you redo my existing logo design?

Yes. Please provide us with the latest version of your logo design, and mention it in your logo questionnaire.

Do you make logo designs for products, titles, or names?

Yes, we create any type of branding and Identity. No matter how big or small the logo concept is we are here to help you create your vision into a reality.

Who keeps the rights of the created logo design?

All the rights of the Artwork and Logos we create for our customers belong to our customers.

What if I do not like the logo design?

If you do not like the design which we have created for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your online project management software for you to view. We would not like to think that you are not happy with the final design. Our aim is to design for you a design specific to your requirements until you are completely happy with your new logo.